Refund Policy
When cancellations, replacements or refunds may apply.
Before processing
A request may be cancelled before payment confirmation or fulfillment begins.
After payment
Refund eligibility depends on whether the digital product has been delivered, activated or irreversibly purchased from a supplier.
Incorrect details
Orders delivered to an identifier supplied incorrectly by the customer may be non-refundable.
Provider failure
When the supplier cannot deliver, GamePay DZ may offer a retry, equivalent replacement, store credit or refund according to the confirmed transaction.
Requesting a review
Contact support with the order code within a reasonable period and do not expose passwords or security codes.